Tango help center. By Angela and 1 other 2 authors .

Tango help center If the app uses split APKs, the exported file will be a . Situation 2: You want to invite someone outside your Workspace to view an individual Tango Solution: Invite them as a Guest in a single Workflow You can invite users as a Viewer for specific workflows by sharing the workflow with members, or have a workflow in your Team Library and invite a non-member to the Workflow. If you are currently on a monthly plan, your next monthly invoice after the pricing change will reflect the new price. By Tango and 2 others 3 authors 5 articles Oct 22, 2024 · It has been a while since we last added features to Tango. It's built on the open-sourced Tango library. Updated over 2 years ago. Not sure where to start? Learn how to get started with Tango here. The Tango Desktop App is installed locally and allows you to capture the same great step-by-step Workflows on both Mac (ARM & X64) and Windows 10/11. How to use Batch Blur Blur the same area across multiple steps with this new feature Feb 21, 2024 · 3. Tango Free accounts are free forever and you'll be able to store up to 15 workflows to your Workspace and invite up to 10 free users. You can easily switch Workspaces from the the Tango Sidepanel or the Tango Homepage. They will be prevented from using any Pro features including Desktop capture, branding, private folder sharing, Live blur and Advanced Workflow analytics as well as unable to capture additional Workflows if they are at or beyond the 15 Workflow limit. The first thing to note is that Tango is a Chrome extension, which also works on Microsoft Edge. Tango works on latest versions of Chromium-based browsers, including Google Chrome, Microsoft Edge and Opera. Open a terminal. But sometimes, that's not what you need. The mouse inputs are translated to touch events on the device. Resources 2023 Tango Card Inc. Use the box on the lefthand menu bar to open our Search functionality. In the case you're decrypting SSL traffic and are having issues, please turn off decryption to non-URL SSL traffic on your network. Feb 26, 2024 · 2. On Android 12 and higher, Tango can mirror the camera instead, so you don't need to open the camera app, and there will be no camera UI on the screen. Control the device Mouse . a digital version of the Workflow) is opened by a viewer or when an embedded Tango has been viewed at least one step into the Workflow. Go to Business Help Center; More. By Dan and 2 others 3 authors 6 articles. Tango supports Google, Okta, and Azure for SSO. Guests can be added to view any number of workflows, and can trial Guidance 3 times in any Workspace. com. Here are a few FAQ's about Tango's Desktop app. T. In Pro Workspaces, all Tangos in the Team Library default to being accessible to anyone in the Workspace, but you or Workspace admins can restrict access. Anyone on any plan can invite guests to view specific workflows. For example, "Click on Anyone with the link" to make it accessible to all Here's a Tango on how to do it! Invite users by email to a specific Workflow in your Share and Export modal. Is your organization tax-exempt? Email us at support@tango. Free Tango Workspaces may have up to 10 Free Creators in a Workspace, and create 15 workflows, before being asked to upgrade to Tango Pro. Contact the Tango support team using the chat window on the lower right side of your screen or by calling 877. With that said, thousands of software companies use our product to enable their external customers too. For instance, we never capture keystrokes or text in any password fields. Clicking it will open a pop up navigation window, so you can follow the Tango while completing your task! 4 days ago · 2. On Android 11 and higher, Tango can create and mirror virtual displays, which is very similar to connecting a physical display to the device. Aug 4, 2023 · From your Tango Homepage, click the Workspace selector dropdown and select the Workspace you want to delete. For details on the differences between Tango Free and paid plans visit our pricing page . Export APK Export the APK file of the selected apps. Who can "Discover"my Tangos in the extension? Why do I see a red number next to my Tango extension? Everything you need to know about Tango's Business and Enterprise subscriptions Use our API to integrate with your existing software and workflows Tango is a tool that enables users to capture processes on their screens and transform them into shareable, step-by-step guides known as "Tangos," or "workflows. The default capture language used in the automated Workflow titles and step descriptions will show up in English. Tango primarily uses Microsoft Azure OpenAI APIs, which enforce strict data usage policies. When you create a Tango account, we create a corresponding Workspace for you to store your Tango workflows. Tango Pro is meant for individual power users, while Tango Enterprise is built for teams and larger departments who need more security and control, or are looking to use real-time Guidance across their team or organization. Type killall adb. As of May 2023, Tango supports adding additional paid Workspaces only. If your organization requires SSO, Tango can help! Quick Guide to Tango. When will Tango offer a mobile version? The Tango Desktop App is another way to capture high-resolution images of your process for both Mac (ARM & X64) and Windows 10/11. 1. By Dan 1 author 3 articles. Pro Workspaces can have unlimited members however all members require a Tango Pro Subscription. If your team is on a Free plan, anyone in the Workspace can add you, as long as they haven’t hit the 10 member cap. Apr 3, 2023 · Click on any element you want to Live Blur on the page which Tango may have missed, or any blurred element to unblur it. But today is the day Quick Actions arrive. Commonly asked questions from our early users To change your login password for your account or to assign a password to your Google login, read below The terminal page in Tango works like adb shell, it runs an interactive shell session on the device. Guide Me is available to all members and guests of a Tango Workspace, regardless of subscription level (Free, Pro, or Enterprise), as long as the recipient has explicit access to that workflow, the workflow is in the Team Library, and it was created after May 17, 2023. How do I share a Folder? Can I capture desktop Workflows? Can I add my own branding to Tango Workflows? Apr 4, 2023 · 2. Learn more about policies and practices to keep data safe and secure For privacy, security or copyright protection reasons, apps can prevent its content to be captured. If you would like to erase, delete, or remove your account entirely please reach out and we can help. They can’t afford to switch tabs, search different knowledge bases, read wordy documentation, watch long videos, or wait for you or a co-worker to screen share with them. April 14 - ; New features in version 1. By Support and 1 other 2 authors 4 articles. com; Give us a call at 1-833-22TANGO (1-833-228-2646) press 1 for Support; Submit a ticket via the Help Center Jan 11, 2023 · This Workflow showcases the new Workspace icon picker along with the new Branding tab under Workspace Settings We now give you the ability to change: When you log in to Tango on multiple computers, all devices connected to one computer will be automatically shared with other computers. You should be able to see all the cards on file. Search. How to delete a Workflow. Written by Dan Giovacchini. Jan 24, 2024 · Written by Support Team. Updated over 4 months ago. Updated over 3 months ago. Sidekicks cannot create, export, edit, duplicate, or move workflows. The overview page displays the following information: Device name; Screenshot; Connected Wi-Fi network name; Wi-Fi connection IP address The device sharing feature allows a remote computer to access and control the device. 1; May 7 - ; Version 1. This allows you to access and control the device from any computer without manually creating a sharing link. Tango recently released a new version of its Desktop app which contains a fresh new UI, multiple bugfixes, and stability and security improvements. Written by Support Team. Sidekick roles are only available on Tango Enterprise plans and must be manually activated by the Tango team. . is licensed as a Money Transmitter by the Washington State Department of Financial That's why we created Tango Enterprise, which offers everything in Tango Pro as well as: ⭐️ SSO (SAML), flexible user administration ⭐️ Viewer seats for using real time Guidance walkthroughs across tools You can create an account today and start using Tango for free. Is Tango a screen recorder? Does Tango capture video? Why is capturing with Tango better than capturing with a screen or video recorder? By Support 1 author 7 articles. To undo, click on the content again. Unfortunately if you're looking to capture on your Desktop or in another browser, the Tango extension is not the best solution - you'll want to try out our Desktop app (a Pro feature) using the code TANGOPRO for one month free of Tango Pro. How-to's for downloading and capturing your first Tangos If you have the Tango extension installed, and have been invited via email to the Workspace or specific workflow you are viewing, you will see a button that says "Guide Me" at the top of the Tango. The Referral Link can be found in the Settings dialog. Feb 21, 2024 · By default, after you capture a Workflow, anyone with the link will be able to view the Workflow. Invitation Method Existing users invite new users by sharing their Referral Link. For example, you can use keyboard to enter the PIN to unlock the device. The capture period begins when you click “Capture Workflow” in the extension and ends when you “Complete” the capture in the extension. Reward System When you use Tango to capture workflows, we collect your clicks, keystrokes, and the content that appears on your browser window during the capture period. Additionally, we use Drata’s automation platform to continuously monitor our SOC 2 controls and maintain real-time visibility into our organization’s security posture. You can move folders across Workspaces. Send them a link to add the Tango extension on the Chrome Web Store 🙌 Oct 15, 2024 · In cases where we can’t resolve in the first response and escalation is required, the assigned support specialist will update the ticket every three days until it's resolved. Folders can be accessed only by individual users invited via email, or open to anyone with the link. You can also create, rename, delete, upload, download files and folders. Sidekicks cannot create, export, duplicate, or move workflows. Jul 27, 2023 · You refer Jill and her team to Tango. What accessibility features does Tango include? [email protected] The Embed feature dynamically inserts your Tango into a third-party app like a wiki or a knowledge base, meaning it will stay up-to-date wherever you’ve shared it. If you have multiple Workspaces or accounts, we are only able to search for Tangos in the workspace where you are signed in. Commonly used features when sharing your Tangos with others Click on "Shared content" next to any user's name to reveal a drop-down list of all the Tango the user has access to in your Workspace, as well as the option to remove the user from the Workspace. Our SOC 2 audit report is available by online request for qualified Enterprise customers via the Tango Trust Center. To more easily share all your content with teammates, partners, or customers, take advantage of the Team Workspace functionality. Mar 13, 2024 · Access is granted on the folder level by default, so the best way to make sure users in your Workspace can view but not edit your Tangos is to change the folder permission. Why Tango? Need Help? Learn more about an entirely new way to experience your process documentation: interactive walkthroughs On Android 11 or higher, Tango can forward audio from the device to your computer. 3. Click the puzzle piece icon in the top right of your browser If you're part of an Enterprise account using SSO, please get in touch with your Customer Success Manager for assistance moving over your Workflows and Folders to a new email username. Need to redeem your reward? Learn how to redeem the gift card of your choice here. You must manually pair each device you want to control. Workflow views are calculated when a Tango link (eg. 2646 from 6:00 am to 5:00 pm Pacific Time 7 days a week. Some apps (like Chrome for Android) can also responds to right clicks and mouse wheel, but most apps are only designed for touch input, so all buttons behave like left click. How to Embed a Tango into your website or knowledge base. Can I invite users as ‘view-only’ in a Workspace? [email protected] Can I keep Tangos private in a Team Library? How do I create a new Workspace? How do I delete a Workspace? Tango was designed with internal teams in mind. Changing a login email, passwords, and deleting your account. You will receive $150 per month for as long as their subscription is active, or you earn $5,000 from Jill’s referral. Oct 14, 2022 · 4. To take advantage of this offer, please contact the Tango sales team through this form and provide details of your existing WalkMe contract and any unused credits. Other ADB commands Everything you need to know about Tango Enterprise . Tango offers discounts on paid plans when customers are able to present proof of nonprofit or . Yes! We If the workflow is set to Anyone with the link, you can copy the Link. How to choose the Workspace where your Tango will record. You can then edit your Tango before sharing it with a teammate or moving it to the Team Library so your team can leverage it to get their work done faster. Please note, even as an admin, you may not have access to all of the Tangos that have been shared with a Guest. How to change your login email. A pop-up will open When whitelisting access for Tango, it's best to whitelist all addresses listed under "Domains" in order to ensure future services we add behind a new subdomain don't get blocked. Help with My Account. Tango: Forward internal audio to computer. Apr 3, 2023 · Formerly Magic Copy, Tango supports copying into any HTML-supported platform - Google Docs, Notion, Confluence, Trainual, Zendesk, etc. Add promotion code here Aug 4, 2023 · 7. Tango is a Web app for controlling Android devices. If it says "adb: no process found", then adb is already exited after step 1. Device Overview. Tango doesn't support creating backups with password protection. 558. A common source of issues is selecting an email account that does not exactly match the email address for your Tango account. 2024 . 3: Desktop App (beta) released; July 12 - ; Version 1. Tango then allows you to use your step-by-step guide in a number of formats. The exported APK file can be installed on other devices. Additionally, we take privacy-first initiatives wherever we can. Created By Here's how Guide Me compatibility and access works. Editing Workflows. us! To be eligible for tax exemption status on your next invoice, please email [email protected] with the tax exemption status letter for your organization. You may need to point the extension to another Workspace to search for the Tango in question. Feedback is best provided with our in-app widget or via email. From next time, if you open Tango with a device connected, it will automatically connect to that device. is licensed as a Money Transmitter by the Washington State Department of Financial Institutions Nov 21, 2023 · All users in a Tango Pro Workspace must be Tango Pro subscribers. Updated over a year ago. Need to review your orders and redemptions? We're the rewards & payments people. We also want small teams to be able to add up to 10 members to a workspace and get a ton of value with Tango. The Sidekick role are for those who only need to use Guide Me. Originally requested in GitHub issue #617 and #619 , Quick Actions includes two features: two-way clipboard synchronization and open links in browser or associated app. Tango is proud to be SOC 2 Type 2 compliant. " These Tangos can be used to build documentation, help articles, or to explain anything to anyone without the need for screen sharing, meetings, or videos. Oct 12, 2023 · As it is with dodgeball teams, so too is it with Tango Workspaces: you need an invitation to join someone else’s. We know teams use Tango for product education externally with their users and customers, and we love that. Oct 29, 2024 · Reinstalling the Tango Chrome extension can occasionally help resolve edge case issues and also ensure you are on the latest version to smoothly access and use new features. The first time you open Tango, you will see the instructions for pairing a device. Android's USB debugging feature is for developers to debug and test their apps, but it can also be used to retrieve information from the device and control it. File browser page allows you to browse files and folders on your device. This enables your IT administrator to implement Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) through your identity provider (IdP). But before you get worried that we're sharing your proprietary processes around the internet, let me set your mind at ease: our recommendations are tailored to the Tangos you have access to in your In order to provide automatic documentation and interactive walkthroughs, Tango makes use of web page data to create screen captures, auto-zoom the action area, write out step-by-step instructions, and identify when correct elements have been interacted with. Updated over 2 years ago Can Tango do "xyz?" We've answered a few questions here. Have questions about how to place an order? Learn how to send and re-send rewards and payments here. Learn your way around Tango and its features! By Angela and 2 others 3 authors 18 articles. Free Workspaces can have up to 10 users. Click on Team Library or folder which you want to move the Tango to B. Tango: How to Invite Teammates and Manage Invites. Originally requested in GitHub issue #617 and #619, Quick Actions includes two features: two-way clipboard synchronization and open links in browser or associated app. Internal audio is played on the device normally. But please keep in mind the following when deciding whether or not we're a good fit for you: Oct 7, 2022 · Pro users can add their own logo and colors to PDF downloads. To mirror a camera, scroll to Video section, then change Source to Camera . If you signed up with Google, you never created a password, and Tango will not send a verification email or password reset email. By Angela and 1 other 2 authors We built Guide Me to help you get answers quickly in the flow of work, with on-screen, step-by-step highlighted instructions. Due to security restrictions, Tango can't automatically detect devices connected to your computer. New users must register for Tango ADB within 24 hours after opening this link. For example, if your Tango account uses [email protected] but you accidentally select [email protected] in your identity provider, your login will fail. Oct 12, 2023 · Written by Support Team. Learn how to add funds to your account, pay at checkout, and more. Our team will assist you in applying these credits towards a Tango Enterprise subscription. tango Tango now recommends relevant workflows related to the websites you're on, where you or a member of your team have previously captured a process. 2: Cloudflare and Alipay; June 5 - ; Version 1. apks file including all installed features. Will upgrading to Pro upgrade all my Workspaces and any teammates in my Workspace? Written by Support Team. This will result in a black screen in Tango, and there is nothing we can do. By default, nuggets and pinned Tangos are visible to everyone in the Workspace. By Support and 1 other 2 authors 20 articles. It also works on Android versions of those browsers, but not on iOS devices. Hover over the image, and click on the minus or plus sign in the bottom right corner A Free Workspace can have up to 10 users collaborating and creating in the Workspace. Where can I provide feedback? We're the rewards & payments people. To ensure the best experience for our users moving forward, we are deprecating old versions that may contain bugs. Blur an area on one screenshot and the Tango Pixel AI will detect similar areas in other screenshots in your Tango and give you the option to blur them with just two clicks. Similarly, viewing a Tango via Embed will create some panning and zooming effects to help a viewer see where the action is on a page. Use our API to integrate with your existing software and workflows By Support 1 author 2 articles. Need help sending rewards or have questions about your Tango account? Reach out to your Customer Success Manager or email Tango's Success team at success@tangocard. Creation Date: Oct 12, 2023. To collaborate with more than 10 users, you will need to add Pro seats or speak with our Commercial team about an Enterprise plan. After your account is upgraded, you'll be able to add up to 1 additional Free workspaces at any given time. May 16, 2023 · Your end users need answers fast and in the flow of work. Type in the highlight - you can change the size of the box, and update your colors and font size. Managing Guests in your Workspace. To create a new Workspace, you first need to upgrade your account in your existing Workspace to Tango Pro. Guide Me was designed first for internal knowledge sharing and for users who have access to your Workspace. While you can't see the screen content, you can still control the device using mouse and keyboard. Just make edits to the original Workflow and the changes will be reflected wherever you’ve shared it. To do this, follow the steps below: Tangos that are created while on a Tango Pro plan will likewise be accessible if a Pro user chooses to downgrade their subscription. Updated over 11 months ago. 2. While Tango can capture across websites in many languages, the default language used in the product is English. How can you reach Support? Email us: CustomerSupport@worktango. Mar 27, 2023 · Let Tango help you generate a useful title for your how-to guide! Tango supports Google, Okta, and Azure for Single Sign-On (SSO) functionality for customers on an Enterprise plan. Creation Date: January 24, 2024. 4: Sign in with Alipay and return of Chrome Remote Debugger Oct 24, 2022 · Easily reorder steps in your Tango Workflow by grabbing step handles and dragging steps to their new location. Select Resume Capture and Secure Blur will blur all sensitive information for the remainder of your process! Sep 25, 2024 · Written by Support Team. How to Re-install the Tango Chrome Extension Business Help Center Recipient Help Center. Check on. For example, if you see adb shell ls, only type ls in the terminal page. This is useful if you want someone else to help you with the device, or if you want to access the device remotely. Get advice and answers from the Tango team. The Sidekick role is designed for those who only want to use Guide Me to follow a process live on their screen, but don't need to create new workflows themselves. Learn your way around Tango and its features! Desktop capture is available with a Tango Pro subscription. Commonly used editing features to make your Tangos tidy and professional. Folder access levels will apply to all workflows in the Workspace unless otherwise changed on the individual Tango. You can turn off Guide Me on any workflow by following these steps: 2. Click on Continue. Your data is processed solely to deliver requested services and is not retained beyond 30 days. When upgrading a Workspace to Pro, you must upgrade all members within the Workspace. Aug 21, 2024 · Help us spread the word and get rewarded! Target Users New users who have not previously registered for Tango ADB. How to un-cancel your Tango Jul 11, 2024 · Click on Get Tango Pro. SSO is included in Tango's Enterprise offering. Click here to make it viewable to select user groups. Click on Settings & members. Delete the link, and you'll see the old link below with struck script. In the event of Azure downtime, Tango may use OpenAI services under an enterprise contract with similar signed data protections to ensure uptime. Simply click on the bottom right corner button to copy a URL for the Tango. More information about paid plans If you know which program may be accessing the device, close it first. Resetting your password. What’s the difference between Tango Free and Tango Pro? What is Tango's cancellation policy? Is there a free version of Tango to use? 🚀How to use Tango as a client Request, chat, pay and track all in one place Tango users can see the number of views on any Workflow they have access to. Click on the content you wish you redact. Our only discount offering for Tango Pro today is for nonprofit and educational institutions. The Pro plan continues to be our premium offering for teams and power users. It has three values: Device: Disable audio forwarding. Can I store and search for Tangos in my Workspace? What does Tango do? Oct 22, 2024 · It has been a while since we last added features to Tango. edu status. 4. 5. Click the the three dots to change your default card or delete a card. If you think you forgot your password, and aren’t getting the email to reset, it may mean you never set one because you signed in with Google. Looking for help with a technical issue? Get help with errors, redemption issues, and more here. Go to app. A. You can use mouse to tap, drag, scroll, and zoom. They sign up for an annual Pro plan worth $12,000 ($1,000/month). Table of contents. It will auto-generate high-resolution images, highlighting the steps within a process. 2023 Tango Card Inc. We want Tango Creators who are just getting started to explore Tango and take advantage of the amazing time saving and knowledge sharing capabilities. There are two options: Play internal audio on Forwards internal audio (from apps) to computer. Data security Tango works entirely in your browser. Click on Choose destination Desktop capture is available with a Tango Pro subscription. We encrypt all data at rest and in transit, and have highly restricted access to user data for specific Tango personnel (only certain engineering members can access workflow data for debugging purposes). Updated over 5 months ago. Tango's workflow links are by default public (but not indexable or discoverable by search engines), so copying a link and pasting it into a chat platform, email, or support site is quick and simple. If you see a command that starts with adb shell and you want to run it in Tango, just remove the adb shell part. Written by Angela W. Enable USB Debugging. Double check that you are logged in on an email account that By Support and 2 others 3 authors 14 articles. Viewing a Tango by link will create some slight motion effects as a Viewer scrolls. Oct 31, 2022 · 15. Updated over 2 years ago Android devices support connecting multiple displays via USB-C or Miracast, each display can show different content and accept touch input independently, allowing you to use multiple apps at the same time. It's easy to change the name of your workspace at any time. Note that the features shown below are available only to Tango Pro users. khwa zglbxq euujsdl yhc wnjfsvkw arfcw bockd mdztua chegbhi wyu