Roku sound distortion not working. Now it is doing this on all apps and the fix I had been .
Roku sound distortion not working. Maybe you have no sound, or sound is in and o.
Roku sound distortion not working Like it’s coming through a tunnel. It sounds garbled and tinny. What was weird for us is the audo issue was only affecting the new HBO Max app and the audio in the older apps worked fine. Check the signal strength: If it is below 3 bars, we suggest moving the camera closer to the router Dec 12, 2023 · Your sound bar may not be working with Roku due to several reasons such as incompatible audio settings, faulty connections, or a software issue. once you're essentially watching something, I pressed * . They are both to blame. Aug 13, 2021 · I have the original one for the ultra paired and everything works just fine. But it has been OK for a week or 2 now. Software version: 14. It is hooked up to the tv with a HDMI cord. Mar 7, 2021 · This TV has onscreen audio level feature as audio is adjusted. The second one also with AAC-LC 5. Aug 29, 2020 · It's not a ROKU problem. It is directly connected to a Denon ATV which supports all the latest Dolby audio. Jan 25, 2022 · I did switch the speech clarity to Low. Any ideas? Feb 28, 2024 · Bought a Roku stick two weeks ago and we are facing issues with the sound. Warm greetings from the Roku Community! We'll be more than happy to assist you further with this issue you had with the Roku indoor camera 360 SE since the sound detection is not working. with both Dolby and DTS) - this does NOT transcode output audio to DTS. For further isolation of this issue and to determine if the issue is within the TV or with the device, you may try the following troubleshooting steps below: Nov 25, 2024 · Most Roku sound troubles can be fixed with simple steps like checking connections, adjusting settings, or restarting your device. I thoroughly tested the issue to see what is happening. I had an issue with a roku ultra with distorted audio after using the YouTube app. This is working fine with all files except if the video has the HEVC/x265 video codec AND the EAC3/DD+ audio codec (which Roku claims to support - both). It sounds distorted. I dont have any sound leveling on. It almost sounds like people are under water. Please let us know if there's any difference after. Oct 6, 2021 · I want to cry! Very excited about our brand new Roku streambar. Now it is doing this on all apps and the fix I had been May 6, 2021 · CBS Live on Paramount Plus has audio/video sync issues. (Note: I did try the screen menu option to factory restart audio but it didn’t work. We were previously using a Roku SE that did not have any kind of issues with audio, so I know it's not an issue with my setup. Nov 26, 2024 · Hi @5910menorca,. The volume change issue I noticed it goes back to normal if I restart the stream but the distorted sound I'm not sure if that can be handled the same way. May 1, 2024 · If your sound issues impact the Roku menu and all of your apps on our Roku TV or other Roku streaming devices you own, Roku could be experiencing sound issues. I have tr Mar 25, 2020 · Does not happen on my Roku 3 or my TCL Roku TV on any streaming channel. I used the Roku without the sound bar and there was no issue with the sound. Please check out this support article here on how to fix a picture or sound issue with your Roku Smart Home camera or Video Doorbell. I also have played around with my tvs sound settings. Of course, this only allows 1 person to hear audio clearly. Now it is doing this on all apps and the fix I had been Jan 12, 2023 · No sound occured with the Roku 4800X-Roku Ultra, Serial #X010003D5US8, Device ID S02A20DD5US8, Software version: 11. Fixed it by unplugging tv for 15 seconds. Hope this is not a constant problem. I replicated the sequence, switched bass back on, but it is working fine now - no distortion regardless of Bass or speech clarity setting. 709 that has color or color mastering info in the header will show the problem when direct played. 1 channel audio in mp4 format also copies the video and transcodes the audio to AC3 into MKV, but DOES exhibit the color distortion. Dec 17, 2022 · Hello Danny, I have the same problem like Juel2 I have 6 Roku Streaming Sticks+ HD 4K HDR Device ID: 213054220379 Lot:2189044944 (if you need the other 5 lot numbers I can email them to you), connected individually to 5 Samsung TVs. I do not have a Roku TV, it is the Roku Ultra 2 that I have. The sound is not delayed or does not match with the video, the sound is stuttering when streaming. Roku Streambar Pro Not Working With Roku Speakers Problem. Basically, the sound will generally become very loud and distorted or alternatively very low. If the streambar is set up, the sound comes out of the stream bar but not the Jul 5, 2023 · If volume or sound is not working on your TV, the tips in this article will help you troubleshoot common audio issues with your Roku streaming player. Oct 17, 2024 · That does not help at all. The problem is that that it happens so frequently that it’s Jul 14, 2021 · Solved: I have a Roku ultra 2020 as well as a Vizio 5. Roku TV (smart TV) that has sound problems or the audio is not working correctly. I've tried putting it on auto and pass through but I still have to crank my sound bar. Roku Sound Not Working: If your Roku also doesn’t have any kind of sound output, check your HDMI connection, adjust your Roku’s audio setting, and make sure the media audio format is compatible with your Roku device. One other note: The distortion, when it was there, occurred on streaming channels and on TV audio over optical cable. We’ll cover everything from no sound at all to volume control problems. Oct 4, 2024 · I just got both in March 2024. My television is less than 6 months old. Oct 18, 2022 · I have a brand new 2020 Roku Ultra, and I am using Plex to stream videos from my PC's HDD to my HDTV. It could be due to a software glitch, a problem with the remote control, or issues with the TV’s audio settings. and 1 Sharp Aquos. This incident occured while trying to watch YouTubeTV. Let’s explore some quick fixes for common Roku audio issues. For some reason only passthrough allows my side speakers to work. Jan 3, 2023 · I want to cry! Very excited about our brand new Roku streambar. I took the second remote and paired it with the ultra and that too is working just fine. Will go from normal to very quiet, or from normal to very loud with extreme muffled static. Jul 11, 2022 · We could not get any response when asking ROKU if this would work for the Roku stick+ 4k. Nov 9, 2020 · I show you how to fix an Onn. Oct 18, 2024 · Hi @kosotbo2,. There are still menu sounds (the clicking, etc) but once you go into an app it’s silent. Definitely a Roku specific thing. Oct 2, 2024 · • Volume Level on Roku Settings: Go to Settings > Audio & Display > Volume Level and adjust it to a reasonable level (e. Restarting the TV brought sound back, but it would do the same thing over and over again. I started a chat session with Roku today and was told the issue would be escalated to another group and I could expect a call back. Device ID ends in 49 Jan 29, 2024 · They just keep ignoring it and all they do is post trouble shooting issues, which do not work. All of a sudden I stopped losing sound. and the above channels are being distorted EVEN Local LIVE TV from local TV stations that should be off a rear connected TV antennae. Problem does NOT occur on all ROKU models. Our tv doesn’t not have the PCM option, but we have been using it for 2 weeks and have Dec 25, 2019 · STILL THE SAME DISTORTED SOUND so now know it is the Roku causing the problem. Sep 24, 2023 · The Roku TV volume not working issue can occur due to various reasons. Dec 21, 2024 · The sound on my new Roku Select Series 4K TV sound is distorted. Sep 7, 2022 · I have a brand new 2020 Roku Ultra, and I am using Plex to stream videos from my PC's HDD to my HDTV. Mar 14, 2023 · If you are experiencing audio issues with your Roku Ultra across all channels, here are a few things you can try: Check Audio Settings: Check the audio settings on your Roku Ultra to make sure they are set up correctly. 709 colorspace is played from an MKV container that has (optional) color information in the header on a newer model Roku (that is, any model that has the video upscaler feature). This is starting to annoy me quite a bit. Nov 17, 2024 · Hello, I have an older tcl tv, it has an arc hdmi. Audio problems on the Roku, like no audio, distorted audio, or audio dropouts, can be caused by software settings or problems with your hardware and/or Mar 20, 2024 · The most common issues with Roku sound include low volume, distorted audio, or no sound at all. The one thing that remains constant is the problem is resolved by rewinding (I usually just hit the 15 sec back button) or by exiting the title and resume Jan 29, 2024 · Your Roku ® Smart Home camera or video doorbell easily lets you see and hear what it going on in and around your home by viewing the video live stream or a recording. Nov 1, 2023 · I have had a roku ultra for quite a few months now. Jan 30, 2024 · I had this same problem with distorted video on any streaming feeds on a 55 inch roku TV that is a week old. Make sure the Roku Smart Home app and camera firmware are up to date. Have unplugged the ROKU power supply and the router power supply. First the volume button sticks and now I'm having audio issues with every channel. Has ANYONE been able to resolve Feb 5, 2023 · I’ve been having an audio problem with Hulu on my Roku Ultra for the past week or more. 709 and uses AAC audio, even if you strip the header info, Plex will re-encode the video and audio on the fly and reintroduce the header issue. I have had audio issues for almost 2 yrs, I contacted them in nov 2022, about it, after dealing with it for 4-6 months. After doing this I don’t hear any distortions in audio. I had a sound issue w one of my roku sticks as well (which made me buy a new tv and did not need one) . Step 3: Restart and Reset Roku TV Aug 12, 2024 · Before connecting a game console, Blu-ray player, or other device to your TV, you must set up your Roku audio device first. Have done nothing but restart the box to get it to work. Unplugging it and plugging it back in only worked several times at removing sound distortion and it eventually died. That the audio sync and distortion issues were resolved. I thought my TV speakers where bad, then thought maybe the roku needed a replacement. May 12, 2020 · Please help!!! All of a sudden the sound in all the apps have stopped working (Hulu, Netflix, YouTube, prime, everything!). I also got the Roku Ultra (in June 2024) because my Roku 4k streaming stick the voice search stopped working and it was getting so hot that the sound was distorting. In this case the image has unwatchably sev Apr 9, 2023 · Changing HDMI cords didn't work. The speakers are giving off some high pitched squeaks in place of the audio, and can change pitch and volume with the audio (ex. , 30-40%). First open smartview and connect to ROKU then open SmartThings settings to send audio to Roku. 1 will all result in the Plex Server transcoding the audio. Now it is doing this on all apps and the fix I had been Jun 6, 2024 · Thank you for sharing your post in the Roku Community! We recognize that you're experiencing issues with distorted sound on your Roku Streambar Pro and acknowledge the troubleshooting steps you've taken to address the problem. Specifically problem does not occur on ROKU 2 4210 and apparently on newer ROKU models 381x/48xx (based on the Realtek SOC). I am connected to a Vizio sound bar in my bedroom and not using the rear surround. Oct 21, 2022 · Roku Community Streaming Expert I am not a Roku employee, only a user like you. Jul 5, 2023 · If volume or sound is not working on your TV, the tips in this article will help you troubleshoot common audio issues with your Roku streaming player. Any file using BT. It becomes static noise with flashes of loud audio. 4 operating system would suddenly not work when version 10 was installed. But…the wireless speakers don’t consistently produce sound. If your wireless soundbar does not appear, try the following: Disconnect the power cable; Move your soundbar closer to your TV; Power the soundbar back on and try again Dec 10, 2024 · Thank you for letting us know about the issue you're having with your Roku device and the DirecTV Stream app, especially the distorted audio and glitches. Thanks for posting, and welcome to the Roku Community! We understand you are having trouble with your ONN Roku TV, which keeps going black and still hears a sound. Not Wi-Fi. This required 2 solid hours of Samsung tech line chat and several reboots. I have a 4662RW-Ultra LT and just switched to ATT TV. Only correction is to exit out of current stream, and re-select. Aug 18, 2020 · I give you 5 fixes for a Westinghouse Roku TV (Smart TV) that has sound problems or not working. @jtodd76and others,. It started on the YouTube App and found a post on here about that and to fix it you pause the stream, hit *, unpause, hit *, and shortly the audio returns to normal. After using the antennae TV, the Roku Channel and the BluRay, when going from BluRay back to ROKU, there was NO audio at all while in Roku mode. Model 3810x software 12. Roku should get on this issue and provide an update to fix the problem. You can rest assured that we've forwarded your information to Roku's appropriate team for review. Learn more. Users started reporting an audio issue to Xfinity TV support in late October 2022. the sound on the rear speakers was real low when I first got the system now they do not work at all. External devices can also interrupt the sound on your Roku. Assigning too high/low values for the TV’s speech clarity, volume modes, treble/bass could potentially lead to persistent TV sound disruptions or distortions, regardless of the media. Feb 15, 2023 · Any file using BT. Only happens on CBS Live. Very disappointed. Aug 12, 2024 · If you have a Roku Streambar, Roku Streambar Pro, or Roku Smart Soundbar, you must connect it to the HDMI port labeled ARC on your TV. I have 2 Roku Ultra's. and then Oct 20, 2022 · Since you have a sound system connected in your home setup, have you tried connecting you Roku device directly to your TV and seeing if the issue persists with your sound system not connected? Please keep us posted and we will be able to assist you further. I have been having a persistent issue with the audio. Even the sounds of navigating the menu have this issue. 0-Build 4312-C2. Jul 9, 2021 · I was working perfectly for months then all of a sudden the sound was distorted to the point we couldn't listen to it. Backing up to "Audio Output" I checked the eARC (Roku Soundbar), because I have 4 bookcase Roku speakers and the Subwoofer, because I believe the Subwoofer requires the Soundbar Pro if I want the subwoofer, for set up. I have had these devices and loved them until this problem started. Serial Number: X012003UEJJ1. 98 (current) - Network is hardline ethernet with dumb Netgear switches Roku sound effects, FUBO, and Prime Video audio work fine; no audio with AirPlay from Mac Studio. This has been happening several months and getting worse. 0 - build 4184-95 Please let me know what can be done. 1. The audio drops for half of a second every 20-30 seconds. When the Roku stream bar is connected in a setup where wireless speakers are also connected to a TV, the stream bar doesn’t seem to work with the speakers. Troubleshooting steps may include adjusting the TV volume settings, checking and replacing the audio cables, restarting the Roku device, or updating the software. The Roku will still directly play the video but the plex server will transcode the audio. No configuration changes I make seems to work. Please follow the steps below to troubleshoot this issue. still the issue remains. The factory reset did not clear the problem. I think this is a software issue thou Jan 26, 2024 · The primary workaround involves stripping the file color header information using a tool such as mkvpropedit, unfortunately, Roku ALSO doesn't play nice with AAC audio - so if your file is HEVC rec. If they’re sounding and the streambar is working then I change channels and the wireless speakers stop working. Or I stream a YouTube video and Feb 28, 2022 · I want to cry! Very excited about our brand new Roku streambar. Apr 1, 2024 · Headphone Mode is a feature that lets you listen to the sound from your Roku ® streaming device through a pair of headphones. I have unplugged all devices and plugged it back in sound remains distorted. No help. This is not a Roku issue. Occasionally it will work for a few minutes and then go to this weird Distortion. The music was louder. Jan 26, 2024 · The primary workaround involves stripping the file color header information using a tool such as mkvpropedit, unfortunately, Roku ALSO doesn't play nice with AAC audio - so if your file is HEVC rec. . Reinstall the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again. Of the modern audio codecs, only AC3 5. The roku audio settings allow me to have different choices: PCM, pass through, DD Plus, etc. Very buzzy and muffled. Feb 27, 2024 · Hello, My Roku Streambar's speakers are crackling and breaking up. May 25, 2024 · Other inputs on the soundbar play audio fine, and setting the TV audio to output audio through the TV speakers or optical/aux works, so I assume the issue is with the TV. This would imply that some ROKUs can process the DIRECTV audio stream without persistent glitches. Exiting the Stream app and re-entering it clears the audio issue. The red distortion will happen *whenever* HEVC-encoded video that uses the BT. Why is it no sending Dolby digital plus to the receiver? Mar 7, 2023 · BGM NY - Roku TV / LIVE TV / Newsmax / Fox - ALL have audio distortion issues sounds like going thru a delay . Now it is doing this on all apps and the fix I had been Mar 16, 2023 · Can ROKU (not DIRECTV) answer these questions fully: 1. g. Volume fluctuation, Chirps, distorted sound. This is working fine with all files except if the video has the HEVC/x265 video codec AND the EAC3/DD+ audio codec (which Roku claims to support - Nov 1, 2024 · I have added roku wireless speakers to an existing roku streambar pro. The Roku I use with Dolby audio does not get the volume changing audio issues. Same as all the title screens for the apps. I did everything roku support staff suggested - reset, power cycle, hard reset on the device, check software updates, changes HDMI cables. 709 will appear red when Direct Streamed, because Plex will reconstruct the color information when remuxing the stream. I expect it will come back. Jul 28, 2021 · I have a brand new 2020 Roku Ultra, and I am using Plex to stream videos from my PC's HDD to my HDTV. Samsung TV Model: QN65Q70RAFXZA. But once you click on a program, the show’s picture is distorted and pixelated. my sound was distorted like static and also very quiet. sometimes it will get resolved when going back to the home screen or rest Dec 26, 2024 · So, misconfigured audio settings are the next possible reason why the onn Roku TV sound distorted. It happens on every type of Roku device…TVs with Roku built in, and multiple types of Roku boxes and sticks. The model # is 9102R, serial # is YL002G118601, Software is 12. Changing HDMI audio setting (PCM vs Dolby) didn't work. It comes and goes but mostly stays. e. If this post solves your problem please help others find this answer by clicking "Accept as Solution. We understand your sentiments regarding this and we would feel the same way. It should now work fine. Knocking on wood, and hope I am not jinxing meself here. Mar 8, 2020 · My Roku will, every few days to a week or so, become very distorted in audio. Dec 18, 2020 · Recently, about last week 1/8/2020 my TCL Roku TV has been distorted sounds. If there is no audio on TCL Roku TV, try to change the audio settings. Support person asked me to go buy another roku device since the warranty is over. Now it is doing this on all apps and the fix I had been Jul 20, 2020 · Recently, about last week 1/8/2020 my TCL Roku TV has been distorted sounds. It would work for a while, then suddenly have no audio. I’ve had to use the tv sound only. I connected earphones to the remote. Change the TV’s audio settings. Check that your sound bar and Roku are connected properly using the correct cables and that the audio settings on your Roku are compatible with your sound bar. Jul 30, 2021 · If your problem is isolated to Plex, I'd suggest checking your Roku profiles. When your Roku sound isn’t working as expected, you can troubleshoot to find out whether it’s a problem with the Roku device, TV, peripherals, cables, apps, or some other issue. 0. Dec 18, 2022 · I encountered similar issues "sound fluctuates up & down and sound sync issues" with 2 seperate roku devices (1) Roku soundbar 9102x (2) roku model 4670x. It does not happen all the time and for a full episode, but it's really annoying and makes it hard to watch anything. Finally, it gave up the ghost and the sound never came back. Here are the steps to follow: Sep 17, 2020 · Recently, about last week 1/8/2020 my TCL Roku TV has been distorted sounds. I have tr May 5, 2024 · I set the audio on my Roku TV to passthrough and it seemed to help. Rebooting/restarting the roku would resolve the issue until I used the YouTube app again. I’m Mar 24, 2023 · Audio problems on the Roku, like no audio, distorted audio, or audio dropouts, can be caused by software settings or problems with your hardware and/or cables depending on the complexity of your setup. I have tr I have a brand new 2020 Roku Ultra, and I am using Plex to stream videos from my PC's HDD to my HDTV. Become a Roku Streaming Expert! Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. I have updated and rebooted everything; the audio issues persist. If your video live stream or recording looks blurry or sounds distorted, your device may have a weak Wi-Fi connection or your device is located in a spot that is affecting its performance. Thanks for your first post in the Roku Community! We apologize to hear about the audio issue with your Roku TV. Sep 6, 2023 · - Roku Ultra is 4800X (current - 12. The only thing that temporarily corrects this is rebooting the Roku and has worked 100% of the time. ". Would be nice to know! Thanks again! Nov 29, 2023 · Sometimes it begins with a popping sound, sometimes it just goes right into the garbled, distorted audio. I didn't know what OP meant by restart every time (powering down and up again is what I thought); however, I found the restart option in the ROKU and restarted and it is working for now. I recently started using the Roku with the sound bar and the issue has persisted. The longer you watch the worse it becomes. Nov 21, 2024 · If your soundbar appears, but you still hear audio from your TV's built-in speakers, go to Settings > Audio > Audio output and check that Auto or Wireless soundbar is selected. About an hour and a half into watching this morning… There was suddenly static coming from the sound bar and now all sound is distorted. This is not an internet connection issue. 1 audio is direct played on the Roku by Plex. It just won’t let me see the volume level. It is a Roku streaming stick 4k. Fixing other audio issues (clicks, pops, audio drops, intermittent stops/starts, sync issues) 1. I have tr Nov 10, 2024 · Is anyone else having a problem where after a certain amount of time, the sounds especially the menu clicking noises become very distorted/robotic loud noise? Restarting helped but it would do it again after a few hours. Therefore, check all the wires connected to a different device like a Blu-ray player. In this case the image has unwatchably sev Jan 29, 2024 · Your Roku ® Smart Home camera or video doorbell easily lets you see and hear what it going on in and around your home by viewing the video live stream or a recording. I have enabled the arc setting on my tv, still nothing. Sometimes it also suddenly becomes very loud with the distortion, but not every time. Jul 27, 2020 · Recently, about last week 1/8/2020 my TCL Roku TV has been distorted sounds. I have tr Oct 10, 2023 · The picture and streaming movies are working fine now on ALL channels (subscriptions). Oct 18, 2024 · Welcome to the Roku Community! We'll be more than happy to help you today with your issue with the distorted sound of the Roku camera. I have factory reset my Roku, unconnected it and reconnected it several times. I have tried every combination of sound and HDMI setup I can find in the Roku Ultra settings and none of them have a lasting effect. In this case the image has unwatchably sev Mar 23, 2024 · I bought a roku tv and the roku sound system the satalite speakers and wolfer does not work ,never has the light on the wolfer on the reset keeps blinking. 0 build 4184-50 volume will get distorted, go up or down intermittently. It even up being an internal hardware issue with the TV. Currently it’s just distorted and fuzzy. Thus, using EAC3, AAC, and DTS 5. Dec 10, 2024 · Thank you for letting us know about the issue you're having with your Roku device and the DirecTV Stream app, especially the distorted audio and glitches. I have tr Dec 10, 2024 · Thank you for letting us know about the issue you're having with your Roku device and the DirecTV Stream app, especially the distorted audio and glitches. The sound bar gets sound via optical cabl Apr 21, 2020 · Recently, about last week 1/8/2020 my TCL Roku TV has been distorted sounds. I am, as directed, reporting that the issue has NOT been resolved on our Roku Ultra and that there is still audio distortion on the Xfinity Stream app occuring today. If you have a Roku Streambar, Roku Streambar Pro, or Roku Smart Soundbar, you must connect it to the HDMI port labeled ARC on your TV. Refer to Roku social media handles or the Roku support site for service alerts. Maybe you have no sound, or sound is in and o May 13, 2021 · I want to cry! Very excited about our brand new Roku streambar. According to reports, some DirecTV users on Roku devices are experiencing sound distortion issues such as low sound and sometimes there’s not audio at all. I am thinking that maybe some of the newer apps require different audio settings. Sometimes there is a glitch-type stuttering sound as well, and it lasts for a second or less. Now it is doing this on all apps and the fix I had been Mar 18, 2024 · So just yesterday my sound bar being connected to my roku tv was working just fine but then the next day it stopped being connected i tried re-connecting it but didn’t work i tried the (CEC) thing it didn’t work i tried to reset it didn’t work i tried doing the audio didn’t work i’ve seen similar questions to this but none have Apr 4, 2022 · I want to cry! Very excited about our brand new Roku streambar. They paired successfully. Unplugging and plugging back in doesn't help. 4. Has done this since channel was AT&T TV, and problem had never been resolved by either DirecTV Stream or Roku. Oct 6, 2022 · Typically, you shouldn’t encounter any audio issues with your Roku stick or TV. After waiting for atleast a true real minute I plugged it back in and then I went to any cable channel (you can also do this while on an App, i. The issue is not seen for me in any other apps on Roku including Netflix, Amazon Prime, etc. Oct 30, 2021 · I want to cry! Very excited about our brand new Roku streambar. Sep 28, 2021 · However, some Roku users don’t seem happy while using DirecTV streaming service due to annoying audio issues. Hardware ID: G845X Feb 16, 2024 · How to fix Roku audio problems. - Using my Roku remote to change volume used to show the volume level in the corner of my screen while it changed the volume on the soundbar. Aug 20, 2021 · I’ve had a few months and the sound suddenly sounds horrible. Sound issues occur with many different channels. Aug 4, 2020 · I tried the leveling and the sound remains distorted. Apparently this happens a lot with Roku but I haven’t found anything helpful everything I’ve tried hasn’t worked. I attempted other applications like Netflix Hulu YouTube and the image was still distorted , which lead me to this forum for any ideas but none seemed to help so I decided to unplug the tv from the outlet for about 10 seconds and reconnected the tv to the power Aug 23, 2024 · I have a Hisense Roku TV for my dorm room apartment, and I moved in today and set it all up. I never got a chance to review on another TV we have, w/ streaming Roku stick, so I do not know if it was a "house" problem or a provider problem. voice overlayed w/ a delay signal, or being clipped. I now have to purchase a new sound bar as I had to a roku stick. Got it all set up last night and all was working fine. So IDK. How is this NOT a ROKU Sep 27, 2021 · This is getting ridiculous. I tried resetting it, I unplugged it and replugged it, I turned off the menu sounds, I changed the audio from auto to stereo. I’m installing the Roku soundbar and I’m getting the sound from the soundbar using Roku, however my tv nor dvd player sound is not coming through the soundbar, just the tv as normal. When I use the volume control on the second remote it shows a message about audio out/optical. However the new Roku ultra remote doesn’t trigger the onscreen volume levels. I only get the audio problem on the one with default basic audio settings (in stereo mode). You can do this by going to Settings > Audio. The only thing is the volume will NOT work with my Onkyo receiver. Model: 43R4AX. Backing out and restarting program helps but shouldn't be required to do. I do not have the issue when I bring in my Sony TV and hook it up it is only with my TCL Sep 30, 2020 · Recently, about last week 1/8/2020 my TCL Roku TV has been distorted sounds. Factory reset of picture and sound settings doesn't help. The receiver is only r3ceiving pcm stereo from the Roku. Thank you Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. Wanted to watch it today, and the same thing Dec 27, 2023 · I have 2 roku ultras doing this on hulu and max. We would like to offer our assistance in resolving the issue. I have tr. I now have HD video mirroring with audio to ROKU from Samsung S20 using either SmartView or DEX (proprietary Samsung software for Android, nee Miracast). The Roku streaming stick+ remote audio buttons triggered the onscreen volume levels fine. Check for a software Nov 15, 2021 · I want to cry! Very excited about our brand new Roku streambar. Let's see if this will work for you. Mar 6, 2023 · But if the original file contains only audio that is incompatible with either the Roku or your playback equipment, the Plex server will remultiplex the streams into a new MKV container, and add the color info back in! So the red comes back. The problem exists on the Roku for 8-bit content in x265 format in MKV files specifically; however, because of issues with audio and AAC on the Roku, the problem will also occur using the default Plex profile for this Roku for 8-bit x265 content in an MP4 Nov 6, 2022 · Any file using BT. Maybe there is no sound or sound comes on and off intermitte Nov 12, 2024 · 3) Changing the Preferred streaming format = DTS does nothing as there are almost no streaming services using DTS (and not Live TV or TRC); this really only impacts RMP (Roku Media Player) or other local media playback when a file has multiple tracks (e. 1 channel audio in mp4 format copies the video and transcodes the audio to AC3 into MKV, but does NOT exhibit the color distortion. I sick and tired of Roku blaming Direct-TV Stream and Direct-TV taking no responsibility. No other apps on Roku have this issue. If another device already uses the ARC (Audio Return Channel) port, consider moving Apr 13, 2021 · DTS stereo is transcoded to AAC stereo by the Plex Server. I have the Roku Ultra 2, model 4802X. Still have very garbled audio and not at all Sep 10, 2023 · (If you do not see a Power submenu, skip to the next step). The no sound started last night, I unplugged the unit, plugged it back in and we had sound. I thought the Roku does not decode the audio from the streaming app like Netflix. Hope someone has a solution. The audio in the YouTube app was fine but audio in any other app after using YouTube was distorted/crackly. 0 build 41840C2) - Receiver is Yamaha RX-V673, firmware 1. The feature is available on Roku voice remotes with a headphone jack, on Roku devices with Bluetooth ® built-in, or via the free Roku mobile app for iOS ® and Android ™, which allows you to privately listen to your TV from your mobile device. Thanks for posting in the Roku Community! We understand that you can only hear audio from your Roku device/TV if you connect it with earplugs. The good news is that most, if not all, Roku sound problems can be fixed. Unit is connected o Sep 10, 2023 · That the audio sync and distortion issues were resolved. I've tried changing settings and nothing seem to fix the problem. Nov 18, 2024 · This morning when I turned on my RokuTV, the main title screen picture was fine. PLEASE give "Kudos" to this post, it's the only way it'll get the eyes of Roku's audio software engineers to revert whatever The other options were, Auto/Stereo/Custom. May 9, 2022 · Getting variable sound problem when using DirecTV Stream channel. JUST turned the TV on . All the best, Chel Nov 26, 2023 · I'm not sure what you mean by ‘if you have successfully used this before’. Roku Community Streaming Expert I am not a Roku employee, only a user like you. We hope Aug 14, 2022 · Roku audio and video are not synchronized How to fix Roku problems Most of the common Roku issues can be fixed by restarting, updating or factory resetting your device. Dec 18, 2020 · Go to Settings -> Audio -> HDMI -> and set to PCM - Stereo. ) Sometimes I think this happens when there’s been automatic updates to my ROKU TV. When we tried it the ROKU stick+ went into the HDMI eARC port and the BluRay player into the HDMI Port. Unplugging the TV for ATLEAST 60 seconds fixed mine. Music on soundtracks was there but very subdued. Jun 4, 2022 · The first one with AAC-LC 5. audio is a yelling person, the squeaks are Feb 23, 2021 · This one worked liked a champ for me go to settings >> power options >> select restart TV restarts all its components and resets . This can be due to the TV’s settings, the audio cables, or the Roku device itself. May 26, 2024 · Also, reset your modem. Feb 24, 2023 · Hi @genovese,. In order to fix this, you need to add AC3 audio (for surround sound) and/or AAC stereo (not 3. Oct 9, 2024 · I'm having audio issues with my Roku Ultra. This one is set as Custom (Dolby Digital), DTS (off) While DirecTV blames this on the Roku device, no other streaming service ever gave me the audio Jul 3, 2020 · Recently, about last week 1/8/2020 my TCL Roku TV has been distorted sounds. Oct 20, 2020 · Same thing happened to me , last night it was working fine and today it was all distorted when I tried to watch my show in HBO max . It sounds muffled and staticky. And, no issues whatsoever if I use my Apple TV. For each type of sound issue, there are specific solutions. We apologize for any inconvenience you may have experienced. Factory resetting my Roku ultra didn't work (it auto updates to the latest software after resetting). It is patently stupid to think that a simple stream that was working fine in the the Roku 9. I have tr Mar 4, 2024 · Note that the TCL Roku device does not need a separate cable. I can swap my Roku 3 for my Ultra on the exact same TV + Soundbar + HDMI cable and the problem does not occur - ever. No other app is affected; Netflix, Amazon, Sling, IMDB. Thanks for your help. However, it’s an electronic device, and problems are bound to surface. 0) to your Hello, seems that I have started to have the same issue. Power cycling didn't work. Multiple updates have not fixed the issue and Roku seems to only respond with the generic, "need more information" Hi, Thanks for the post. This is an Xfinity issue. Updating the software doesn't help. Netflix, Hulu, etc). Sometimes it happens predictably when certain Roku originated (as opposed to live channel embedded) ads play. Now it is doing this on all apps and the fix I had been May 2, 2023 · The indicator light will flash quickly to indicate a successful factory reset in most Roku devices. Visuals and screen are perfectly fine, but I’m having issues with the audio. Please check your inbox for our message. A reset or power up will make the problem go away for a short while but it always reverts to distorted sound after a few minutes. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. Then I went to the "Preferred Streaming Format" and checked the "Auto" option. FYI, the sound is also working in our older apps with the PCM - Stereo setting. then changed Sound Mode to "High Treble" . I have searched for solutions and have tried pretty much everything suggested and nothing seems to be fixing it. Contacted custo Jun 25, 2024 · My sound stopped working on my ROKU TV so I followed your community advice; unplugged TV for 30 seconds upon plugging back in the sound worked again. If another device already uses the ARC (Audio Return Channel) port, consider moving that device to a different HDMI port – only one device can be connected to the HDMI ARC port. Only using front bar and sub. Oct 30, 2024 · We understand that you have encountered an audio issue while streaming on your Roku Express. Jul 26, 2021 · I want to cry! Very excited about our brand new Roku streambar. Best way I can be scribe them are Little distortions that are like “blips” in the audio. Apr 29, 2021 · This did not fix the garbled, inaudible audio, however, it has allowed me to use my roku and 'hear audio clearly'. I'm not with Roku or anything but I've had a similar issue before. Dec 28, 2024 · The other times it seemed like the sound was degraded and/or distorted after streaming for a while. Software version 14. We'd be more than happy to assist you. Hope this helps. Device ID: S0NR447UEJJ1. Note: If you add a subscription channel billed to your Roku account, you must re-subscribe. 1 sound system. Dec 2, 2024 · Hey there. We also appreciate you sharing your device information with us. Device ID ends in 49 Apr 28, 2023 · Sound quality while streaming broadcasts via Xfinity Stream on Roku deteriorates over time. But, you should be ready to deal with them. To troubleshoot this problem, try restarting the TV, checking the remote control batteries, or adjusting the audio settings in the Roku TV menu. As OP stated having to restart continually is not a satisfactory solution. 5. To provide you with further assistance, we have sent you a private message within the Roku Community. It does allow the volume to be adjusted. Each have sound bars connected to the different Samsung tv's. I hope the following explanation will help a bit. eik mguvf dqwvfc bhh mtop seyqn xvxti rzbbs btueqbdq tazm